Reference

What You Agree To When You Use bos128

Your use of bos128 is subject to the terms and conditions set out on this page, including how we handle your account data, what we expect from you, and how disputes are managed.

Account TermsData & PrivacyJurisdiction NoticeCookie PolicyUser Conduct
bos128 What You Agree To When You Use bos128
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, want to request your account data, or need to report a policy concern, our support team handles these requests directly. Reach us through any of the channels below and include your registered account email so we can locate your records quickly.

Live Chat Open the chat widget from any page on bos128. Our team handles account and policy queries and can escalate data requests to the right department.
Email Support Send your legal or data query to our support address. Include your account ID and a clear description of your request so we can respond without delays.
Help Centre Our help centre covers account terms, data rights, and conduct rules in plain language. Check there first for answers to common policy questions.
HOW WE HANDLE YOUR DATA

Data Practices and Account Security

We take a straightforward approach to data: collect what we need, protect it properly, and give you a clear path to access or correct it. Here is how each area works in practice.

Data Retention

We keep your account and transaction data for as long as your account is active and for the period required by applicable regulations after closure. You can request deletion of non-essential data at any time.

Cookie Use

We use cookies to keep your session active, remember your preferred deposit method — DANA, OVO, or GoPay — and measure how pages perform. You can manage cookie preferences from your browser settings.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal requests. We never ask for your full PIN or wallet password through any support channel.

Data Access Requests

To see, correct, or export the personal data we hold, contact support with your account email. We aim to respond to verified data requests within a reasonable timeframe under applicable law.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms work, what your rights are, and how to act on them.

We collect your name, contact details, and identity verification documents at registration. When you link DANA, OVO, or GoPay, we also record the wallet reference needed to process your transactions.

Yes. Contact our support team with your registered account email and a data access request. We will verify your identity and provide a summary of the records we hold on your account.

Submit a closure request through live chat or email support. We will process any pending balance, close the account, and retain only the records required by applicable regulations after that point.

We publish updates on this page with a revised effective date. Continuing to use the platform after that date means you accept the updated terms. We recommend checking this page periodically.

Reach our support team via live chat or email and reference your account ID. Policy disputes are reviewed by our compliance team, and we will communicate the outcome to your registered contact.

We do not sell your personal data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with verification services required by applicable law.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.